| Corporate Profile
Bright Solutions is a leading global supplier of air-conditioning service products to the mobile air conditioning, commercial refrigeration and industrial markets. These products are used as service tools for diagnostic or maintenance purposes. Sales are worldwide under the Bright Solutions label as well as through private branding for some of the world's largest corporations. Products are used both in the servicing of systems as well as for placement in new systems during their manufacture. Customers range from the world's premiere Original Equipment Manufacturers to warehouse distributors servicing aftermarket users. Customer Driven
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Global in Outlook Different cultures possess different strengths. We try to borrow the best from around the world. Proud of our U.S. heritage, we encourage risk taking, innovation and openness. Yet we also cherish the long-term outlook of many European cultures and their appreciation of aesthetics in product design. Our manufacturing facilities borrow many techniques perfected by Japanese companies. In building our relationships we learn from the thousands of years of wisdom accumulated by many Asian cultures. Diversity builds strength. All this is fitting for a company whose products are sold in all corners of the earth. Cutting-edge Technology Another sign of our technological prowess is evidenced by the growing list of patents issued to us each year. This is a measure of our commitment to R&D and to backing the theories of intelligent and creative people who are encouraged to pursue their dreams. This has led BSI to provide more significant technological advances in its industry than all other participants combined over the past twenty years. Our financial strength allows us to invest in the future by taking prudent journeys into the unknown. Trusting in People A corporation is an organic entity that owes its existence to the people who interact with it. Our employees, suppliers and customers all provide the energy that makes the extended enterprise of Bright Solutions live. When creativity, experience, commitment to excellence, initiative and caring unite in one, you have the elements of a successful team. By encouraging our employees to control their work environment, we present them with the opportunities to rise to their full potential. Valuing Customer Service Our corporate Mission Statement calls for our employees to make all dealings with Bright Solutions rewarding and enjoyable experiences. Our corporate culture emphasizes old-fashioned values such as courtesy, empathy and integrity. Going the extra mile for our customers is normal, not exceptional. This has resulted in many valued relationships and even in public recognition of our customer service through awards. We are constantly striving for quicker response times and more flexibility in all our actions. Through our investments in information and communications technologies we are able to provide value to our customers beyond the physical products we supply them. The Quest for Perfect Quality and Delivery The best judges of our quality and on-time delivery are our customers. Those of our customers that rate their vendors consistently rate Bright Solutions in their highest categories for quality and on-time delivery. It is not unusual for our ratings to be 100% per annum with our largest customers. Yet the quest for perfection continues through an unrelenting adherence to continuous improvement. By adopting the ideas of our customers, vendors and employees, we will always find improved ways to run our operations. BRIGHT SOLUTIONS - MISSION STATEMENT To be recognized by our customers in all market segments and product categories as the global leader with regard to:
BRIGHT SOLUTIONS – A LIST OF FIRSTS As we approach our second decade in business, we’re proud of our record of firsts. Our accomplishments just in the area of fluorescent leak detection include:
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In a business environment dominated by rapid change, Bright Solutions has flourished by supplying our customers what they want - and more. By gaining the confidence of our customers early in their projects, we are able to partner with them to understand their problems and propose workable solutions. Our success is evidenced by the growing list of the world's automotive elite that we are proud to count as our valued customers. We are committed to recognizing their trust in us through our commitment to continued superior performance.